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Civil servants ACRs linked to resolution of public complaints


PM pays tributes to Mohtarma Fatima Jinnah

Islamabad   –   Prime Minister Imran Khan on Friday directed the Establishment Division to make performance reports of civil servants conditional to their resolution of public grievances.

According to the PM office, a letter has been issued to the Establishment Division in this regard.

According to a letter issued to the Establishment Division on his instruction, a status and number will be assigned to the performance of government officials in the Annual Confidential Report (ACR) in accordance with how many public complaints they resolve.

“Resolving the grievances of the people should be the first responsibility of any government official,” the letter read.

It added, “Prompt resolution of grievances and public satisfaction is the best measure of a government official’s performance.”

In his letter, Prime Minister further instructed to work out the modalities, saying the Establishment Division has been directed to evolve a mechanism regarding linking the performance report of government officials with the resolution of public complaints.

Meanwhile. Inspector General of Police (IGP) Islamabad Qazi Jameel-ur-Rehman called on Prime Minister Imran Khan on Friday and briefed him about the progress made so far in a case regarding harassment of a couple in E-11/2 sector of the federal capital. The Inspector General is personally monitoring this case following the arrest of the accused persons.

The Prime Minister was informed that all scientific resources are being utilised to collect more evidence in the case.

The IGP also apprised the Prime Minster about the law and order situation of Islamabad.

Earlier this week, police arrested four people after a video of them holding a couple at gun-point, forcing them to strip and then beating them up went viral on social media. The incident had occurred in an apartment in E-11/2.

A case was registered in the Golra police station under section 341 (punishment for wrongful restraint), 354A (assault or use of criminal force against woman and stripping her of her clothes), 506 (ii) (punishment for criminal intimidation) and 509 (word, gesture or act intended to insult the modesty of a woman) of Pakistan Penal Code.

Prime Minister Imran Khan on Friday paid tributes to late Mohtarma Fatima Jinnah, the sister of Quaid-e-Azam Muhammad Ali Jinnah, calling her a “woman of strength and iron will”.

“Remembering Madr-e-Millat Fatima Jinnah: A woman of strength & iron will, she was a source of strength for her brother Quaid-e-Azam, till he breathed his last,” the Prime Minister said on Twitter as the nation observed her 54th death anniversary on Friday.

He said late Mohtarma Fatima Jinnah had valiantly fought for Jinnah’s vision of Pakistan even when she was old and at a time when dictatorship had taken over.

Mohtarma Fatima Jinnah passed away on July 9, 1967 in Karachi.

The 54th death anniversary of Madr-e-Millat has been observed with reverence and respect across the country.

She was the younger sister of the founder of Pakistan, Quaid-i-Azam Muhammad Ali Jinnah. She died in Karachi on this day in 1967.



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